Help›Getting started
What Scriptera is and what it does for you
A bot answers your customers on Instagram and Telegram while you get on with business.
When users write to your direct messages and comments faster than you can reply, some of them are simply lost — nobody answered, so they left. Scriptera fixes exactly that: a bot replies for you, around the clock, and always politely.
What the bot does
- Replies in Instagram and Telegram direct messages.
- Reacts to comments under a post: someone types a word, and the bot writes to them privately.
- Checks that a user follows your account and hands over the gift you promised.
- Collects users into your own base: name, channel, tags — everything it learned.
What you do
Three things, all of them from your phone:
- Connect an account — Instagram or a Telegram bot. That is one tap plus confirming access. See Connect Instagram and Connect a Telegram bot.
- Create a bot from a ready-made template. You answer plain questions — which post, which word, what to send back — and the bot is ready.
- Turn it on. From there it runs by itself.
What we do
- Watch your connections and repair them where we can repair them ourselves.
- Write to you when something breaks and we cannot fix it without you.
- Stop a bot that starts behaving wrongly, and tell you about it.
You do not need to understand any technology: there is no server of yours to run, and nothing to configure or update.
Where to look
- Bots — your bots, switching them on and off, their settings.
- Chats — the whole conversation history, both what the bot said and what you said.
- Contacts — the users who wrote to you.
- Connections — your Instagram accounts and Telegram bots.
- Settings and Account — everything about you and your workspace.
More detail: Your account: sections and where things live.